Valentinos Front of House Management System

Opening

Turn on all lights - (valentinos signs, fairy lights, entrance lamps and main restraunt light).

Sign in for work (7 shifts App on entrance desk computer)

Check outside lights are on

Check bookings online ( To be done throughout the day every 2/3 hours)

Collect any deposits for relevant tables or special occasions

take out any desserts that are needed from the freezer.

plate up deserts ready for service (if there is a high numbe of bookings)

Take tables & chairs outside & heaters (In Summer Months)

make sure tables are set for service and that they match the system.

clean entrance doors/ brasso handles.

hoover entrance rug.

clean lamps check for cobwebs

make sure outside is sweeped and looks presentable.

put lamps on table @4pm.

make table settings ready for service. check salt and pepper

Turn on fridge lights (Clean fridges with window cleaner if dirty) @4pm

Turn on Music (Spotify on Tablet)

Put any stock from deliveries in their appropriate place.

check bathrooms for toilet paper and hand soap, make sure they are cleaned up to standard from previous night.

make sure all mirrors throughout the restraunt and the display bikes are polished.

check that there is nothing hanging around the restaurant that shouldnt be there.

make sure the sanatiser bottles are ready a correctly diluted and blue roll ready for service.

check desserts and report anything that may be needed.

inside dessert fridge clean and surfaces in desert area up tio standard. check handles

Stock check completed daily and date and signed before 3pm (train the relevant individuals. task is also designed so date labelling can be checked daily) must be completed before 3pm or next day delivery not available.

Tea Pots/Milk Jugs Clean? if not clean again

high chairs clean and sanatised ready for service.

pizza bixes, calxone boxes and burger boxes folded ready for service.

Check glasswasher Clean inside and outside & Switch ON

Detergent and rinse aid adequate for glasswasher ?

Ensure clean tea towels available for service

Make staff meal to be consumed before 4pm

Ensure all sections ready for service before 5pm

Complete the days delivery records

JUST EAT UBER APP DELIVEROO charged & switched on?

Stairs free from clutter?

Stairs Clean?

Beer Barrels/Post Mix In Position For Service?

Report on any non compliance on critical tasks like date labelling and decide on remedial action

check gas co2 and mixed gas if no spare then order gas

Fill up Ice department which includes storing ice in freezer for peak times

Take out all open wines and place it in the wine department

Get all juices out of fridge, place it next to the ice department

Put bar mats on display

Put on beer nozzles

Slice lemons, limes and oranges

Refill Cordials if needed

teaspoon pot full from night before? if not fill

Refill coffee cups, teapots and milk jugs, spoons, black napkins, straws & plates

Refill sugar pots (Brown sugar, White Sugar & Sweetener)

Check if you have: Milk, Cream, Coffee Beans

Check card machine, telephone & Wi-Fi is working

Enough printer rolls for tills and card machine to run service smoothly?

Make sure you have toothpicks behind bar

Make sure all glasses, wine coolers and tip trays are clean

All bins are emptied and sanitised & fresh bin liner

Make sure to have wine openers in the bar

Make sure Bar has blue roll and sanitiser

Make sure tables are set for the days service

Check for any wobbly tables

Re-stock, plates, napkins, blue roll, spoons, knives, sauces, slicers, scoops

ketchup, mayonnaise, butter & tapenade Prepared.

Mop bar FLOOR MAKE SURE YOU NOT MAKING EDGES DIRTY WITH MOP

TO DO LIST extra tasks

Fridge Door Seals clean

Clean spirit bottles and shelf

Toothpick the dirt out of the cracks in the bar

Clean inside of ALL fridges

Move Fridges GENTLY /Freezers GENTLY & Clean Underneath

Polish cutlery on the tables, polish wine glasses on the tables with hot water

Organise back of bar (make sure there is nothing there that doesn’t need to be)

Fold napkins for tables

Clean pass fridge with window cleaner daily if needed

Toothpick the dirt out of the cracks in the bar LOOK FOR DIRT

CLEAN UNDER THE BAR MAKE SURE NO LEMONS OR DIRT

Fold napkins for tables CHECK WE HAVE STOCK IF NOT ORDER MORE

Refill salt and pepper pots

Check if you have spare till rolls for service

Enough pencils, Crayons & colouring sheets (If non ask management to print)

Sharpen pencils for kids

Polish cutlery on the tables, polish wine glasses on the tables with hot water SHOULD SPARKLE

Make sure all chairs and tables are spotless

Clean all menus

Clean all highchairs before service and after every use

Clean cobwebs with a duster

Sanitise lounge area tables

Clean salt and pepper pots

Clean table and chair legs

Clean cutlery draw EMPTY CUTLERY MAKE SURE DRAW CLEAN

Sweep outside entrance and car park MAKE SURE NO CIGERETTE BUTTS

Check for any wobbly tables

Clean chairs of any dirt or crumbs

Fold pizza & calzone boxes. Add grease paper

Clean tills (Screens & dust)

Clean windowsills

Clean sweet area shelves, metal legs & inside fridges

ANY MAINTENANCE/DAMAGE ISSUES TO REPORT (List Below)

Refill sanitiser bottles

Clean packing desk, entrance desk

Clean any DESSERT menus & clip boards PRINT NEW IF NECESSARY

Sweep stairs leading down to cellar

Clean cellar tidy and remove rubbish

WASH BOTTLE BINS ONCE A WEEK

go to office collect empties

Closing

Check online bookings and confirm pending requests for bookings (manager)

Dirty cloths/Towels separated and replaced with clean

Polish cutlery ready for next service

put Tablets on Charge?

Till Floats Enough for service ? ONLY CASH UP AFTER LAST CUSTOMER HAS LEFT

Empty & Clean Bins

Stairs free from clutter?

Stairs Clean? no boxes or rubbish left around

Switch OFF glasswasher clean inside and outside

Detergent and rinse aid adequate?

Turn off fridge lights (Clean fridges with window cleaner if dirty)

bar mats washed and hung to dry BAR top clean and sticky free

Clean ice Department

all open wines and place in fridge

all juices in fridge

take off beer nozzles wash and place in clean water

lemons, limes and oranges fruit in fridge or freezer

Clean top of coffee machine

Cordials clean bottles place in fridge

make sure all cups and teapots clean

COFFEE MACHINE FILTERS CLEAN

Refill coffee cups, teapots and milk jugs, spoons, black napkins, straws & plates

Refill sugar pots (Brown sugar, White Sugar & Sweetener) check any empty packets and discard

Check if you have: Milk, Cream, Coffee Beans for next day

Refill fridges with stock if needed from cellar

Make sure all glasses, wine coolers and tip trays are clean

All bins are emptied and sanitised & fresh bin liner

What stock is running low? send message to order group for review

Make sure Bar has blue roll and sanitiser

Make sure tables are set for service next day

Clean chairs of any dirt or crumbs ARE ANY CHAIRS DIRTY ?

Check toilets are clean and ready for service

Toilet cleaning recorded. (Located on the white board in sweet area)

PUT TABLE LAMPS ON CHARGE COUNT THEM AND REPORT IF MISSING AND FROM WHAT TABLE

Check the floor has been swept and is presentable, sweep any remaining dirt

Make sure dessert fridges is clean & desserts are in date make sure handles clean

Empty glass bottle bins DONT EMPTY INTO OUTSIDE BIN AT NIGHT ONLY DAY TIME JUST LEAVE IN CELLAR FOR CLEARING NEXT DAY

Count desserts (Any running low let manager know)

Check freezer, make sure all ice creams are in stock

Go to office collect empties glasses & plates

Hoover the office

Re-stock, plates, napkins, blue roll, spoons, knives, sauces, slicers, scoops

ketchup, mayonnaise, butter & tapenade Prepared.

parmesan put back in freezer